Agreement between customers and OneWorldTrip International Travel (Shenzhen) Co., Ltd.

As a condition of using this Website, you represent that:

• You are at least 18 years of age;
• You have full civil capacity;
• You will use this Website in accordance with these Terms of Use;
• You will use this Website only to lawfully browse publicly available information;
• Any information you submit on this Website (such as comments or messages, if any) is true, accurate, current, and complete.

We reserve the right to refuse anyone access to this Website at any time for any reason (including but not limited to violation of these Terms of Use), in our sole discretion.

OneWorldTrip is committed to providing a good browsing experience. If you have questions or disputes regarding website content, page access, or user-submitted content, you may contact customer support at 0755-22222299.

If a dispute arising under this Agreement cannot be resolved through negotiation, the parties shall first attempt amicable settlement; if settlement fails, either party may bring a lawsuit in a court with jurisdiction where our entity is located.

The content and information on this Website, and the infrastructure that hosts it, are the proprietary property of us or our suppliers and providers. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, sell, or resell any information or software provided on this Website. You further agree not to:

• Use this Website or its content for any commercial purpose;
• Without our express written consent, use any robot, spider, scraper, or other automated means, or any manual process, to obtain, monitor, or bulk-copy any content or information from this Website for any purpose;
• Violate any robot exclusion headers on this Website, or bypass or circumvent other measures intended to prevent or limit access;
• Take any action that imposes or may impose (as determined by us) an unreasonable or disproportionately large load on our infrastructure;
• Without our express written consent, deep-link to any part of this Website for any purpose;
• Without our prior written authorization, “frame,” “mirror,” or otherwise incorporate any part of this Website into any other website.

If your access shows signs of abuse, malicious crawling, malicious content submission, or other suspicious activity, OneWorldTrip may restrict or block your access. If you engage in any fraudulent or infringing activity, OneWorldTrip reserves the right to take any necessary legal action, and you shall compensate OneWorldTrip for resulting monetary losses, including litigation costs and damages. If you object to an access restriction or ban, please contact OneWorldTrip customer service.

OneWorldTrip is committed to protecting your privacy. Please review our current Privacy Policy to understand our practices. As noted above, that policy also governs your use of this Website and is incorporated into this Agreement by reference.

Information and features published on this Website and the OneWorldTrip WeChat Mini Program may contain errors or inaccuracies, including but not limited to wording, images, and delayed updates. OneWorldTrip International Travel (Shenzhen) Co., Ltd. and OneWorldTrip Partners do not warrant the accuracy, completeness, or timeliness of content displayed on the Website or Mini Program, and assume no liability for any related errors or omissions.

All destinations, guides, and information displayed on the Website and Mini Program are for general reference only and do not constitute travel advice, product recommendations, or service offers. We are not responsible for decisions you make or actions you take based on such content.

The Website and Mini Program are provided “as is,” without any express or implied warranties. We do not warrant uninterrupted or error-free access, or that content and features will fully meet your needs. OneWorldTrip International Travel (Shenzhen) Co., Ltd. and OneWorldTrip Partners do not warrant that servers or any emails or content we send are free of viruses or other harmful components, and disclaim all implied warranties, including but not limited to merchantability, fitness for a particular purpose, title, and non-infringement.

• To the maximum extent permitted by law, OneWorldTrip International Travel (Shenzhen) Co., Ltd. and OneWorldTrip Partners shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or related to your access to or use of the Website or Mini Program, or delay or inability to access or use them (including but not limited to reliance on content, computer viruses, third-party link risks, and feature failures), whether based on negligence, contract, tort, strict liability, consumer protection, or any other legal theory, even if advised of the possibility of such damages.

You agree to defend and indemnify OneWorldTrip, OneWorldTrip Partners, and/or their respective suppliers and any of their officers, directors, employees, and agents against any claims, actions, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind or nature, including but not limited to reasonable legal and accounting fees, brought by third parties arising from:

• Your violation of these Terms of Use or documents incorporated by reference;
• Your violation of any law or infringement of third-party rights;
• Your access to and use of this Website, and any information and related content you submit through the Website.

This Website may contain hyperlinks to websites operated by third parties other than OneWorldTrip. Such links are provided for your reference only. We have no control over those websites and are not responsible for their content, privacy practices, or other practices. You should also take precautions to ensure that any link you choose or software you download (whether from this Website or elsewhere) is free of viruses, worms, Trojan horses, defects, and other destructive items. Inclusion of a hyperlink does not imply our endorsement of the linked site or any relationship with its operator.

The OneWorldTrip WeChat Mini Program accessible via QR code or links from this Website (the “Mini Program”), and all code, page components, and content materials within it, are copyrighted products of OneWorldTrip International Travel (Shenzhen) Co., Ltd. The Mini Program is a lightweight WeChat-ecosystem application that does not require download or installation and can be accessed within WeChat via the corresponding QR code or link.

Your use of the Mini Program is subject to these Terms of Use, WeChat platform rules, and any rules published within the Mini Program. We grant you a limited, personal, non-commercial, non-exclusive, non-transferable license solely to browse and view travel information within the Mini Program, and for no other purpose.

You may not copy, decompile, reverse engineer, disassemble, create derivatives from, redistribute, or commercially exploit the Mini Program, or scrape or bulk-copy its content by any technical means. Violators will be pursued under civil and criminal law as applicable.

Your mobile device must be connected to the Internet to use the Mini Program. You are responsible for arranging network access and for all carrier charges (including but not limited to mobile data and roaming fees).

As described in our Privacy Policy, as part of normal operation the Mini Program automatically transmits a small amount of non-personally identifying operational data, including how you use the Mini Program, content accessed, and technical errors or issues encountered. By using the Mini Program, you acknowledge and agree to such automatic collection.

This Website provides online forms for partnership inquiries, joining us, and similar submissions. Information you submit through website forms (including but not limited to partner contact details, business requirement materials, personal résumés and related recruiting materials, collectively “Submitted Information”) is governed by this section.

By submitting partnership-related information, you agree that we will use it only for business liaison, needs assessment, partnership discussions, and related commercial purposes. By submitting a résumé and related materials, you agree that we will use them only for recruiting evaluation, interview invitations, hiring processes, and related human-resources purposes. We will not use your Submitted Information beyond these purposes, and will not disclose it to third parties without your consent, except as required by law or as necessary to carry out the above processes.

You warrant that Submitted Information is true, accurate, complete, and lawful; contains no false or misleading statements; does not violate any laws or regulations; and does not infringe any third-party rights (including but not limited to privacy, copyright, portrait, and reputation rights).

You are solely responsible for all disputes, liabilities, and losses arising from Submitted Information that is untrue, unlawful, or infringing of third-party rights. If such conduct causes losses to OneWorldTrip International Travel (Shenzhen) Co., Ltd., we may seek recovery from you.

We may review and screen submitted information as needed. For submissions that do not meet requirements, or that are false, non-compliant, or unsuitable, we may decline to process, delete, or retain them.

All content on this Website is copyrighted by OneWorldTrip International Travel (Shenzhen) Co., Ltd. All rights reserved.

The “OneWorldTrip” / “乐游五洲” brand name and logos are registered trademarks of OneWorldTrip International Travel (Shenzhen) Co., Ltd. Without our written permission, no entity or individual may use, copy, alter, distribute, or commercially exploit them in any way. We reserve all trademark rights and the right to pursue legal remedies for infringement.

If you notice infringement of our brand, please email us at leyou@oneworldtrip.cn. This address is used only for brand-infringement matters.

If you have a good-faith belief that material we host infringes your copyright, you (or your agent) may send us a written notice containing the following information. Incomplete or improperly completed complaints will not be processed. Any false statement in your notice regarding allegedly infringing content or activity may subject you to damages.

• Clearly identify the copyrighted work you claim has been infringed.
• Clearly identify the material on this Website you claim is infringing, such as a link to the allegedly infringing material.
• Your name, address, email address, and telephone number.
• A statement that: “You have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.”
• A statement that: “The information in this notice is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
• The notice must be signed by a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

You may send your notice to: leyou@oneworldtrip.cn.

If you believe information you submitted was improperly handled, or that related content on the Website was wrongly removed or access-restricted, you may submit a written counter-notice by mail. Before submitting, we recommend that you review the applicable rules and, if needed, seek legal advice.

A counter-notice should include:

• A description of the specific content that was removed, access-restricted, or improperly handled, and where it previously appeared on the OneWorldTrip Website or the channel through which it was submitted; if possible, provide the corresponding URL or submission evidence.
• Your name / entity name, mailing address, telephone number, and email address.
• A statement that: you confirm the information provided is true and valid; you have a good-faith belief that the removal, restriction, or handling was erroneous; and you accept full legal responsibility for the truthfulness of this statement.
• The notice must be signed by the objecting party or a duly authorized representative; corporate objections must bear the company seal.

Please mail written counter-notices to: OneWorldTrip International Travel (Shenzhen) Co., Ltd., 31/F, Tower A, Rise International, No. 1002 Yanhe North Road, Xin Xiu Community, Huangbei Subdistrict, Luohu District, Shenzhen. For other questions about the process, call 0755-22222299.

You agree that access to this Website does not create a joint venture, partnership, or employment relationship between you and OneWorldTrip.

Our performance of this Agreement is subject to existing laws and legal processes. Nothing in this Agreement limits our use of information about your use of this Website, or information you provide or we collect in connection with that use, to comply with law-enforcement or other governmental or legal requests or requirements.

If any part of this Agreement is held invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired in any way. Our failure or delay at any time to enforce any provision of this Agreement does not constitute a waiver of our right to enforce that or any other provision in the future.

This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and OneWorldTrip concerning this Website, our services, and your access and use relationship with us, and supersedes all prior or contemporaneous electronic, oral, or written communications and proposals. A printed version of this Agreement and of any notice in electronic form shall be admissible in judicial or administrative proceedings based on or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Any fictional company names, product names, personal names, characters, and/or data mentioned on this Website are not intended to describe any real person, company, product, or event.

We reserve all rights not expressly granted in this Agreement.